Service Advisor – BYD Auckland
Step into the future of motoring. Join the front-line service team at BYD Auckland, where you’ll represent one of the world’s fastest-growing EV brands in an environment that blends cutting-edge technology with an exceptional customer experience.
Due to significant growth, we’re looking for a motivated, customer-focused Service Advisor who thrives in a fast-paced environment. If you take pride in delivering exceptional service, enjoy staying organised, and bring a positive process-driven approach to your work, this could be the perfect opportunity for you.
Key responsibilities:
- Be the first point of contact for service customers, providing a warm welcome and managing bookings to ensure a seamless experience
- Prepare job cards, obtain approvals, and oversee accurate and timely invoicing
- Keep customers informed throughout the service process, ensuring agreed timeframes are met
- Coordinate workshop workflow and maintain clear communication across service platforms
- Excellent communication skills and a genuine commitment to customer service
- Experience from a Service Advisor role, or as a Junior Service Advisor looking to step up.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines
- High attention to detail and a proactive, solutions-focused mindset
- Confidence using Microsoft Office applications
- A positive attitude and a collaborative team approach
- Competitive salary plus performance-based incentives and a company vehicle
- A supportive and energetic team environment
- Career progression opportunities within the Andrew Simms network
- The opportunity to represent one of New Zealand’s most innovative automotive brands
- A workplace culture built on professionalism, pride, and teamwork
How to apply:
Click the APPLY NOW button or call 0800 369 777 for a confidential discussion about this opportunity.