At EmployMe, we work within the automotive industry and believe in real human interaction - listening to your goals and matching you with opportunities that genuinely fit. No generic processes. No one-size-fits-all approach. Just honest conversations and great outcomes. One of Auckland’s busiest and most respected dealerships is looking for a Service Advisor to join their team - and they’re after someone who brings great energy and genuinely cares about the customer experience.
What You’ll Be Doing in the Role:
- Being the friendly face (or voice) customers trust with their car troubles
- Welcoming customers and managing their bookings
- Translating customer concerns into clear instructions for the workshop
- Keeping customers updated throughout the service process
- Making sure every customer leaves feeling looked after and respected
- Coordinating vehicle servicing, from booking appointments to explaining repairs
- Keeping customers in the loop – because nobody likes surprise costs!
- Diffusing stressful situations with a professional approach
- Working with the workshop team to ensure jobs are completed efficiently and correctly
- Experience as a Service Advisor or in a customer service role within the automotive industry.
- A solid understanding of vehicle servicing and repairs (bonus points if you know your way around a workshop).
- Excellent communication and people skills - you’ll be talking to everyone from mechanics to customers who “just need a quick look.”
- Ability to multitask and work under pressure – because service departments are always busy!
- A positive attitude and a knack for having to work under pressure
What’s in It for You?
- Busy, established dealership with a loyal customer base
- Job security and career growth opportunities.
- A fun, supportive team that knows how to work hard and have a laugh - not just lip service
- Convenient Auckland location
- Staff discounts
- Company vehicle plus fuel
Ready to apply?
Click Apply Now or send your CV to info @employmesolutions.com. Got questions?
Call us at 0800 369 777 – we’ll be in touch within 24 business hours, because waiting is so last season.